SB408: Bill Text

8. The bill allows a person to bring an action for damages for an injury caused by a large price-regulated telecommunications utility's violation of a requirement administered by the PSC.

For further information see the state fiscal estimate, which will be printed as an appendix to this bill.

The people of the state of Wisconsin, represented in senate and assembly, do enact as follows:

SB408, s. 1 Section 1. 196.01 (3j) of the statutes is created to read:

SB408,7,4 196.01 (3j) "Large price-regulated telecommunications utility" means a telecommunications utility that had more than 500,000 access lines in use in this state at the time of electing to become price-regulated.

SB408, s. 2 Section 2. 196.025 (1m) of the statutes is created to read:

SB408,7,12 196.025 (1m) In making all telecommunications-related decisions and orders, including rate setting and rule-making orders, the commission shall promote the availability of high quality telecommunications services at reasonable rates, facilitate the development of competitive markets for local telecommunications services, protect the public against monopolies, and ensure the effective regulation of large price-regulated telecommunications utilities that have control or market power over essential telecommunications facilities.

SB408, s. 3 Section 3. 196.194 (1) of the statutes is renumbered 196.194 (1) (a) and amended to read:

SB408,8,16 196.194 (1) (a) Approval. Except as provided in this subsection paragraph, nothing in this chapter prohibits the commission from approving the filing of a tariff which permits a telecommunications utility to enter into an individual contract with an individual customer if substitute telecommunications services are available to customers or potential customers of the telecommunications utility and the absence of such a tariff will cause the telecommunications utility to be disadvantaged in competing for business. A tariff filed under this subsection paragraph shall include the condition that any such contract shall be compensatory as determined under s. 196.204 (5) and (6). The tariff shall include any other condition and procedure required by the commission in the public interest. Within 20 days after a contract authorized under this subsection paragraph or an amendment to such a contract has been executed, the telecommunications utility shall submit to the commission written notice of the general nature of the contract and the parties to the contract. Upon request, the commission shall inform a person, or direct that the person be informed, that notice has been received by the commission of execution of a contract under this subsection paragraph. Within 6 months after receiving substantial evidence that a contract may be noncompensatory, or upon its own motion, the commission shall investigate and determine whether the contract is compensatory. If the commission determines that the contract is noncompensatory, the commission may make appropriate adjustments in the rates or tariffs of the telecommunications utility that has entered into the contract, in addition to other remedies under this chapter. The dollar amount of the adjustment may not be less than the amount by which the contract was found to be noncompensatory.

SB408, s. 4 Section 4. 196.194 (1) (b) of the statutes is created to read:

SB408,8,18 196.194 (1) (b) Right to terminate certain contracts. 1. In this paragraph:

SB408,8,21 a. "Contract" means a contract between a telecommunications provider and a person for the telecommunications provider to provide local exchange service to the person.

SB408,8,24 b. "Customer" means a person who enters into a contract with a telecommunications provider, but does not include a wholesale customer, as defined in s. 196.197 (1) (f).

SB408,8,25 c. "Local exchange service" has the meaning given in s. 196.50 (1) (b) 1.

SB408,9,9 2. Notwithstanding any provision in a tariff filed under par. (a), no later than the first day of the 25th month beginning after the effective date of this subdivision .... [revisor inserts date], a customer may terminate, without penalty, a contract entered into before the effective date of this subdivision .... [revisor inserts date], with a large price-regulated telecommunications utility before the expiration of the contract if the customer terminates the contract because the customer enters into a contract with another telecommunications provider. Termination of a contract under this subdivision is effective when the large price-regulated telecommunications utility receives oral or written notice from the customer.

SB408,9,15 3. A large price-regulated telecommunications utility for which a contract is terminated under subd. 2. may not remove, alter, or render unusable any network element, as defined in s. 196.196 (7) (a) 1., used to serve the customer who terminated the contract, except in accordance with generally recognized telecommunications industry engineering standards that relate to the safe, economical, or efficient use or operation of the network element.

SB408, s. 5 Section 5. 196.195 (5) of the statutes is amended to read:

SB408,9,24 196.195 (5) Commission action. If after the proceedings under subs. (2), (3), and (4) the commission has determined that effective competition exists in the market for the telecommunications service which justifies a lesser degree of regulation and that lesser regulation in that market will serve the public interest, the commission may, by order, suspend any of the following provisions of law, except as provided under subs. (7) and (8): ch. 201 and s. 196.02 (2); s. 196.05; s. 196.06; s. 196.07; s. 196.09; s. 196.10; s. 196.12; s. 196.13 (2); s. 196.19; tariffing requirements under s. 196.194 (1) (a); s. 196.196 (1) or (5); s. 196.20; s. 196.204 (7); s. 196.21; s. 196.22; s. 196.26; s. 196.28; s. 196.37; s. 196.49; s. 196.52; s. 196.58; s. 196.60; s. 196.604; s. 196.77; s. 196.78; s. 196.79; and s. 196.805.

SB408, s. 6 Section 6. 196.196 (1) (c) 1. of the statutes is amended to read:

SB408,11,9 196.196 (1) (c) 1. A price-regulated telecommunications utility may not increase its rates for services under par. (a), except for basic message telecommunications service, for a period of 3 years after electing to become price regulated. Following the initial 3-year period for services under par. (a), except for basic message telecommunications service, and at any time for basic message telecommunications service, a price-regulated telecommunications utility may increase its rates for those services to the extent that the change in the revenue weighted price indices does not exceed 2 percentage points less than the most recent annual change in the gross domestic product price index, as published by the federal government. The commission shall, by rule, create a penalty mechanism for up to a one percentage point increase in the percentage offset for inadequate service provided by or insufficient investment made by a price-regulated telecommunications utility. The commission shall, by rule, create an incentive mechanism for up to a one percentage point decrease in the percentage offset to encourage infrastructure investment by the price-regulated telecommunications utility. For a large price-regulated telecommunications utility with more than 500,000 access lines in use in this state at the time of electing to become price regulated, the percentage offset to the change in the gross domestic product price index shall be 3 percentage points and, the penalty mechanism shall be up to a 10 percentage point increase, and the incentive mechanism shall be up to a 2 percentage points point decrease. No earlier than 6 years after September 1, 1994, and no more frequently than every 3 years thereafter, the commission may, following notice and an opportunity for hearing, by rule increase or decrease the gross domestic product price index percentage offset by a maximum of one percentage point in any 12-month period to reflect any statewide changes in the productivity experience of the telecommunications industry. The commission shall promulgate rules to identify the factors that the commission may consider in determining changes in the productivity experience of the telecommunications industry. If application of the price regulation index formula achieves a negative result, prices shall be reduced so that the cumulative price change for services under par. (a), including prior price reductions in these services, achieves the negative result.

SB408, s. 7 Section 7. 196.196 (1) (c) 2. of the statutes is amended to read:

SB408,11,21 196.196 (1) (c) 2. Annual permitted price increases under this paragraph may be deferred and accumulated for a maximum of 3 years into a single increase. The first permitted increase after the telecommunications utility elects to become price regulated shall be limited by the most recent annual change in the gross domestic product price index, less 2 percentage points, plus or minus any penalty or incentive adjustment. For a large price-regulated telecommunications utility with more than 500,000 access lines in use in this state, the first permitted increase shall be limited by the most recent annual change in the gross domestic product price index, less 3 percentage points, plus or minus any penalty or incentive adjustment. The increase in any rate element may not at any time exceed 10% or the increase in the gross domestic product price index, whichever is greater.

SB408, s. 8 Section 8. 196.196 (3) (a) of the statutes is amended to read:

SB408,12,2 196.196 (3) (a) Except to the extent expressly permitted by this section and ss. 196.19 (1m), 196.194, 196.195, 196.197, 196.1995, 196.20 (1m), 196.204, 196.209, and 196.219, the commission may not have jurisdiction over the prices or terms and conditions for the offering of any other services, including new telecommunications services, offered by a price-regulated telecommunications utility.

SB408, s. 9 Section 9. 196.196 (3) (b) of the statutes is amended to read:

SB408,12,9 196.196 (3) (b) A price-regulated telecommunications utility shall file tariffs with the commission for the provision of any telecommunications service, whether or not the service is otherwise subject to this chapter. Except as provided in s. ss. 196.20 (2) (am) and 196.662 (1) (b) 2., changes in the terms and conditions of tariffed services under par. (a) shall be effective one day after filing with the commission, unless the tariff specifies a later effective date.

SB408, s. 10 Section 10. 196.196 (5) (b) 5. of the statutes is amended to read:

SB408,12,14 196.196 (5) (b) 5. For a large price-regulated telecommunications utility with more than 500,000 access lines in use in this state at the time of electing to become price regulated, a level of planned investment in an amount of not less than $700,000,000 within the first 5 years of the plan.

SB408, s. 11 Section 11. 196.196 (6) (title) of the statutes is created to read:

SB408,12,16 196.196 (6) (title) Mandatory credits.

SB408, s. 12 Section 12. 196.196 (6) (a) of the statutes is created to read:

SB408,12,18 196.196 (6) (a) Definitions. In this subsection:

SB408,12,21 1. "Customer" means any person, including a telecommunications provider, that uses the services, products, or facilities provided by a large price-regulated telecommunications utility.

SB408,12,25 2. "End-user customer" means a person that receives local exchange service from a large price-regulated telecommunications utility or another telecommunications provider, and that does not resell the local exchange service or use such service to provide telecommunications service to any other customer.

SB408,13,1 3. "Local exchange service" has the meaning given in s. 196.50 (1) (b) 1.

SB408, s. 13 Section 13. 196.196 (6) (b) of the statutes is created to read:

SB408,13,8 196.196 (6) (b) Service disruptions. 1. If the local exchange service of an end-user customer is disrupted by a large price-regulated telecommunications utility and remains disrupted for more than 24 hours after the disruption is reported to the large price-regulated telecommunications utility, the utility shall issue a credit in an amount specified in subd. 2. to the end-user customer unless one of the following applies:

SB408,13,10 a. The disruption is caused by the end-user customer or the end-user customer's telecommunications equipment.

SB408,13,12 b. The disruption is caused by a natural disaster, act of God, military action, war, insurrection, or riot.

SB408,13,14 c. The end-user customer fails to keep an appointment to repair the disruption and the utility is not able to obtain access to repair the disruption.

SB408,13,18 2. If service is disrupted for 24 hours or more, the amount of the credit under subd. 1. shall be $35 for each primary residential line, $5 for each other residential line, $135 for each main billing business line, and $25 for each other business line, for each 24-hour period, or portion of a 24-hour period, in which service is disrupted.

SB408, s. 14 Section 14. 196.196 (6) (c) of the statutes is created to read:

SB408,14,2 196.196 (6) (c) Failure to install local exchange service. 1. Except as provided in subd. 2., if a large price-regulated telecommunications utility fails to install local exchange service or related equipment within 5 business days after an end-user customer places an order for the service or equipment, the large price-regulated telecommunications utility shall issue a credit to the end-user customer in an amount equal to $35 for each residential line and $135 for each business line for each business day, or portion of a business day, beyond the 5th business day that the service or equipment is not installed.

SB408,14,3 2. Subdivision 1. does not apply to any of the following:

SB408,14,5 a. The installation of service in an undeveloped area where there are no telecommunications facilities.

SB408,14,7 b. A failure to install that is caused by a natural disaster, act of God, military action, war, insurrection, or riot.

SB408,14,10 c. A failure to install resulting from the end-user customer voluntarily changing the installation date without providing notice 48 hours before the originally scheduled installation date.

SB408, s. 15 Section 15. 196.196 (6) (d) of the statutes is created to read:

SB408,14,13 196.196 (6) (d) Failure to keep appointments. 1. A large price-regulated telecommunications utility shall do all of the following:

SB408,14,17 a. Except as provided in subd. 2., if the utility fails to keep an appointment to install service or make on-premises or outside repairs for an end-user customer, issue a $35 credit for each residential line and a $135 credit for each business line that is affected by the failure.

SB408,14,19 b. Inform an end-user customer about the utility's obligation to issue a credit under subd. 1. a. at the time an appointment is made.

SB408,14,24 2. Subdivision 1. a. does not apply if the large price-regulated telecommunications utility provides the end-user customer with 24-hour advance notice that the utility is not able to keep the appointment or if a natural disaster, act of God, military action, war, insurrection, or riot prevents the utility from keeping the appointment.

SB408, s. 16 Section 16. 196.196 (6) (e) of the statutes is created to read:

SB408,15,13 196.196 (6) (e) Printed directory mistakes. If directory information pertaining to an end-user customer is stated incorrectly in, or erroneously omitted from, a printed telephone directory published by a large price-regulated telecommunications utility, the utility shall issue a credit to the end-user customer, unless the large price-regulated telecommunications utility demonstrates to the satisfaction of the commission that the mistake was caused by the end-user customer. The utility shall issue a credit for each local line used by the end-user customer, except that if the end-user customer uses more than 3 local lines the utility shall issue credits for only 3 of the lines. The credit for each line shall be equal to 3 times the sum of the end-user customer's local line rate and, if applicable, the average monthly usage rate for the line at the time of the mistake. This paragraph does not apply to telephone directories that are printed before the effective date of this paragraph .... [revisor inserts date].

SB408, s. 17 Section 17. 196.196 (6) (f) of the statutes is created to read:

SB408,15,23 196.196 (6) (f) Directory assistance mistakes. If a large price-regulated telecommunications utility fails to include an end-user customer's directory information accurately in directory assistance, the large price-regulated telecommunications utility shall issue a $35 credit for each residential line and a $135 credit for each business line for each 5-business-day period, or portion of 5-business-day period, after the date that the large price-regulated telecommunications utility is notified about the failure, unless the large price-regulated telecommunications utility demonstrates to the satisfaction of the commission that the failure was caused by the end-user customer.

SB408, s. 18 Section 18. 196.196 (6) (g) of the statutes is created to read:

SB408,16,5 196.196 (6) (g) Credit procedure. 1. If a large price-regulated telecommunications utility is required to provide a credit to an end-user customer under this subsection, the large price-regulated telecommunications utility shall issue the credit by adjusting the end-user customer's first bill following the event for which the credit is required.

SB408,16,9 2. Except for an end-user customer report under par. (b) 1., a large price-regulated telecommunications utility may not require an end-user customer to provide any notice as a condition for issuing a credit required under this subsection.

SB408, s. 19 Section 19. 196.196 (6) (h) of the statutes is created to read:

SB408,16,12 196.196 (6) (h) Other remedies available. The remedies under this subsection are not exclusive.

SB408, s. 20 Section 20. 196.196 (7) of the statutes is created to read:

SB408,16,15 196.196 (7) Separation of wholesale and retail affiliates. (a) Definitions. In this subsection:

SB408,16,21 1. "Network element" means a facility or equipment used to provide telecommunications service. "Network element" includes features, functions, and capabilities that are provided by means of such a facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for bills or collections, or that are used in transmitting, routing, or otherwise providing telecommunications service.

SB408,16,24 2. "Retail affiliate" means an affiliate through which a large price-regulated telecommunications utility provides telecommunications services to retail customers.

SB408,17,4 3. "Wholesale affiliate" means an affiliate through which a large price-regulated telecommunications utility provides telecommunications services and network elements to other telecommunications providers, including the utility's retail affiliates.

SB408,17,8 (b) Mandatory structural separation. The commission shall, after notice and, if requested, a hearing, order a large price-regulated telecommunications utility to structurally separate its wholesale and retail operations into separate affiliates as provided in par. (d) if any of the following occurs:

SB408,17,11 1. The utility has had, in any consecutive 24-month period after the effective date of this subdivision .... [revisor inserts date], 3 or more of any one or combination of the following:

SB408,17,12 a. A violation of s. 196.219 (3).

SB408,17,13 b. A violation of s. 196.1995.

SB408,17,16 c. A violation of s. 196.03 (1) in which the utility failed to provide reasonably adequate service or facilities on a timely basis to a wholesale customer, as defined in s. 196.197 (1) (f).

SB408,17,18 d. A finding by the commission under s. 196.199 (3) (a) 2. that the utility failed to comply with an interconnection agreement.

SB408,17,20 e. A finding by the commission that the utility failed to negotiate in good faith under 47 USC 252 (a) (1).

SB408,17,23 f. A violation of the federal Telecommunications Act of 1996 or an order or regulation of the federal communications commission issued or promulgated under that act.

SB408,18,2 2. The commission finds that, after 2 years after the effective date of this subdivision .... [revisor inserts date], less than 50% of the residential access lines, or less than 50% of the business access lines, in the utility's service territory receive local exchange service from another telecommunications provider.

SB408,18,3 3. The commission finds any of the following:

SB408,18,5 a. The utility has the ability to maintain prices below cost, or above competitive price levels, for a significant period of time.

SB408,18,7 b. The utility's competitors are not able to obtain equal and reliable access to the utility's unbundled network elements or operational support systems.

SB408,18,9 c. The utility exercises market power in a manner that precludes the development of substantial and sustainable competition.

SB408,18,12 (c) Voluntary structural separation. Subject to the approval of the commission, a large price-regulated telecommunications utility may structurally separate its wholesale and retail operations into separate affiliates as provided in par. (d).

SB408,18,15 (d) Requirements for structural separation. For a large price-regulated telecommunications utility to structurally separate under par. (b) or (c), all of the following requirements must be satisfied:

SB408,18,18 1. The utility's wholesale affiliate must have officers, directors, employees, and publicly traded stock that are entirely separate from the officers, directors, employees, and publicly traded stock of the utility's retail affiliate.

SB408,18,20 2. No more than 50% of the publicly traded stock of the utility's wholesale affiliate may be owned by persons that are affiliated with the utility's retail affiliate.

SB408,18,22 3. The utility's retail and wholesale affiliates must operate independently of each other.

SB408,18,24 4. The utility's retail and wholesale affiliates must maintain separate books, records, and accounts.

SB408,19,5 5. The utility's retail and wholesale affiliates must conduct all business between each other on an arm's length basis, reduce all transactions between each other to writing that is available for public inspection, and account for all such transactions in accordance with accounting principles specified or approved by the commission.

SB408,19,8 6. The utility's retail affiliate must use the same operational support system interfaces that the utility's wholesale affiliate makes available to unaffiliated telecommunications providers.

SB408,19,9 7. Any other requirement specified by the commission must be satisfied.